Same Difference

Angela Neville, 48, is describing events she witnessed as a special adviser in a jobcentre that prompted her to write a play about her experiences.

“We were given lists of customers to call immediately and get them on to the Work Programme,” she recalls. “I said, ‘I’m sorry this can’t happen, this man is in hospital.’ I was told [by my boss]: ‘No, you’ve got to phone him and you’ve got to put this to him and he may be sanctioned.’ I said I’m not doing it.”

Neville worked as an adviser in Braintree jobcentre, Essex, for four years and has written a play with two collaborators, her friends Angela Howard and Jackie Howard, both of whom have helped advocate for unemployed people who were threatened with benefit sanctions by jobcentre staff.

The title of the play, Can This be England? is an allusion to the disbelief that she and…

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